Support

Voice Authorization Center:

Please contact when your terminal says “Call Center” or when initiating a “Code 10” verification on suspicious transactions:

Visa®/MasterCard: 800-291-4840
American Express: 800-528-2121
Discover Card: 800-291-4840

Have your merchant number (MID) available, in order to expedite your call.

Sales Department:

Merchant Accounts, Mobile Marketing, Gift & Loyalty Cards, Check Services, Equipment

Sales at ProMediaLLC.net or Email

Customer Service Department:

Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations:
Call your respective Processor or Contact Us for further assistance.